CUSTOMER SERVICE

Our customer service gives advice to our products willingly, takes your order and is availalbe for all of your general questions.


phone: +49 (0)7023-95 23 0
fax: +49 (0)7023-95 23 23
e-mail: info@fechter.de
TECHNICAL DEPARTMENT

You have a technical question concerning our products?
During our office hours (mo-fr 8 - 12 am and 13 - 17 pm) pur technical department helps you gladly.

Please be aware that our technical department is not reachable by phone. Only in this way a quick, reliable and qualified answer of each and every technical concern can be guaranteed.

REQUEST ONLINE

E-Mail: technik@fechter.de
claim & return service

You would like to return or complain about an article? Please fill in our online return form. The technical department will arrange the further procedure with you.

FILL IN ONLINE

return service request as PDF
FAQs

We have collected and answered frequently asked questions in our FAQs for you.

Find answers to your questions concerning products, order process, technics, approval documents and our b2b dealer platform quickly and easily.

READ


DOWNLOADS

You can download service cards (EC), ABE- and TÜV-certificates (sample) as well as fitting instructions as PDF in our service area.

READ


NEWSLETTER


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